1.       INDUSTRIAL RELATIONS:

·         Manage the relationship between workers and the management

·         Effectively  resolve conflicts and drive problem solving through mediation with the union

·         Initiate long term settlements and memorandum of understanding with workers union including renewal of terms and addition of clauses

·         Monitor the attendance of workmen, payroll process at worker and staff level

·         Conduct disciplinary action against workers and staff when required and set up ad-hoc inquiry committees

2.       STATUTORY MATTERS:

·         Handle court cases and legal notices

·         Coordinate with lawyers and prepare witnesses to ensure a fair trial

·         Educate staff members and workers of the terms of contract and legal guidelines to be followed

3.       EMPLOYEE SATISFACTION:

·         Design and administer employee satisfaction survey at the worker level

·         Gauge levels of engagement and take corrective measures to achieve optimum levels of satisfaction